Return    & Refund  

Policy

Thanks for shopping at Bee Happy Studio. 

If you are not entirely satisfied with your purchase, please email us before returning your purchase. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


Delivery 

Paint Your Own Pottery Free deliveries in Inverness and 35mile radius.

UK deliveries cost stating from £1.50 

International deliveries cost £8.50

 

Returns 

Shop

You have 28 days to return an item from the date you received it. 

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. 

 

For Paint Your Own Pottery kits

 Items have to be returned unpainted in the same condition that you received it. Please check the bisque when you receive it for any damage. If the bisque is damaged please call us on 07969956301 or email to info@beehappypottery.com.

We can't refund the personalised bisque items, unless they are faulty. This warranty is valid for 28 days from collection of the finished bisque. 

 

Personalised iTEMS

We do not excepted returns & refund of Personalised Items unless it is faulty. This warranty is valid for 28 days from collection of the finished item.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 5-10 days, depending on your card issuer's policies.

 

Contact Us

 If you have any questions on how to return your item to us, contact us.

info@beehappypottery.com.

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Unit 7/ 23 Seafield Road/Inverness /IV1 1SG/

 Tel. 07969956301

© 2020 by Bee Happy Studio